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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Chris R

September 21, 2023

5  out of  5 rating by Chris R
"I had an absolutely fantastic experience at the Phillip Achilles State Farm office! The service department, with Sandi and Casey, truly impressed me with their attentiveness and cheerful attitudes. They went above and beyond to assist me with my insurance needs. Additionally, Kalyn from the sales department was exceptional in helping me find the perfect insurance coverage tailored to my needs. Her knowledge and dedication were evident throughout the process. Overall, the entire team at this State Farm office radiates positivity and professionalism. I couldn't be happier with the service I received. Highly recommend! ⭐⭐⭐⭐⭐"


September 14, 2023

5  out of  5 rating by V W
"Great experience! Sandi is very professional!"

Robert Poole

September 14, 2023

5  out of  5 rating by Robert Poole
"Great and easy assistance with adding two cars to my insurance. Quick responses and feedback to allow for easy decision making. Thank you so much."

Brian Woodward

September 12, 2023

5  out of  5 rating by Brian Woodward
"Superb customer service with fantastic follow through. We had an 11th hour BIG need, and Phillip made it happen."

Dave Kerby

September 11, 2023

5  out of  5 rating by Dave Kerby
"The experience we’ve had with Phillip Achilles as a State Farm Insurance Agent has been outstanding. We found that Phillip is not your typical insurance agent–and he excels at personalizing service. He is friendly and thorough with explanations. He asked pertinent questions and listened carefully to understand our situation, so that he could match our insurance needs. He then explained in detail what our new insurance will and will not cover (and explained options), so there will be no surprises or disappointments. He was able to analyze our previous multiple insurance policies and bundle them into one insurance payment. Our new monthly payment for improved insurance coverage is now less than the total cost of our previous coverage from multiple agencies. We highly recommend Phillip Achilles to be your insurance agent. Dave and Connie Kerby"

Carol Duncan

August 24, 2023

5  out of  5 rating by Carol Duncan
"It went very well. Everyone was pleasant and helpful. Great service will recommend your services."

Lisa Palacios

August 18, 2023

5  out of  5 rating by Lisa Palacios
"Phillip and Sandi have helped me a couple different times this year and they have been prompt and professional each time. I realize over the many years I have been with State Farm I have not had to make frequent contact but it’s nice to know that whenever I need assistance a team like this is available to answer my questions and make requested changes easily. I am thankful that Sandi was able to provide my service through emails which is the most convenient method for me and that text or call is also easily available for those who prefer those methods. Thank you for your excellent customer service!"

Brian Maxwell

August 17, 2023

5  out of  5 rating by Brian Maxwell
"Philip Achilles and his team are absolutely amazing! Phenomenal communication along with incredible customer service. His staff is always friendly and willing to help, and Phillip really takes the time to answer any of your questions and explain anything and everything in as little or as much detail as you want or need. 10/10 would highly recommend. Oh, by the way, this is all just a bonus. The real reason I continued the process after getting quotes was because Phillip at State Farm had the lowest premiums and highest coverage out of all the quotes I received. Even if the customer service was far from adequate, he still would've made the most sense to go with! Luckily, I got the golden triangle of insurance - Low rates/premiums, great customer service, and great coverage. Most places only let you chose two! Phillip Achilles = Jake from State Farm = G.O.A.T."

Kirk Eld

August 14, 2023

5  out of  5 rating by Kirk Eld
"I've been grand fathered in with Safe Co Insurance my entire life. My renewal was coming up and when I saw the policies for my home, 2 vehicles, motorcycle and travel trailer I was shocked by how much I was paying (nearly 5k). My brother referred me to Phillip Achilles and his team and all I can say is what an amazing experience. Phillip worked with me very closely and quickly to gather all the critical information related to my vehicles, home and travel trailer. He then tailored my policy. His attention to detail was impressive and he covered items in my policy that I never considered and explained terms that I was not familiar with. He answered all of my questions and I could not be more please with the outcome. The end result was Phillip saved me annually around 1,750 and my home owners policy is updated to reflect current market value. Thank you Phillip for walking with me through this process and making my transition to State Farm easy. Appreciate your guidance and coaching!!!!"

Carol Steinbach

August 12, 2023

5  out of  5 rating by Carol Steinbach
"Sandi was a great help with switching our vehicle insurance. Great to work with and very knowledgeable. Thank you!!"

Gavin Mobraten

August 11, 2023

5  out of  5 rating by Gavin Mobraten
"Phillip is a one of a kind agent that thinks about his client's needs. I'm glad we have chosen him to be our agent and look forward to a long time relationship."

Soon-Young Namgoong

August 8, 2023

5  out of  5 rating by Soon-Young Namgoong
"Sandy understands our needs and provides the right service for our family. She is professional and kind on phone."

Brandyn Huff

August 8, 2023

5  out of  5 rating by Brandyn Huff
"Sandi did a great job as always always super helpful"

Mikayla Durham (Jo)

August 2, 2023

5  out of  5 rating by Mikayla Durham (Jo)
"Kalyn was so ridiculously helpful for me. I had a State Farm policy through Florida and then I moved to Oregon. She did everything she could to get me the absolute best rate possible and I could not be more thankful. She made a stressful situation as easy as possible. I’m so glad I chose this office for my policy and look forward to working with them moving forward!"

Michael England

August 1, 2023

5  out of  5 rating by Michael England
"Phillip took the time to make sure my policies reflected the potential risks that I currently face. He explained how to best to mitigate those risks and adjusted my policies accordingly. He was friendly, professional, and easy to work with."

Victor Soto

July 20, 2023

5  out of  5 rating by Victor Soto
"Kalyn was great to work with. Very knowledgeable and walked me through every step."

Gabriela Carrillo

July 14, 2023

5  out of  5 rating by Gabriela Carrillo
"If I could give 10 STARS I WOULD!!! Kalyn is the best! She’s fast, smart, sweet talkin, and gets you insurance for less than 10$! Love that woman!!! Save your time and money, and TAKE MY TESTIMONY TO THE GRAVE!"

Brandie Adams

July 12, 2023

5  out of  5 rating by Brandie Adams
"Best insurance company ever! When I switched over to them they saved me over 400.00 a month! They are super fast at adding policies and making sure you are saving money! I keep trying to get more people to call because the savings are the best! Hands down would give them more stars if I could!"

David Swingle

July 7, 2023

5  out of  5 rating by David Swingle
"Friendly local agents that answered when I called. They saved us much $$ from our last agency. Happy to have made the changes to our insurance policies. Thank you, Sandi, for all your help."

Joshua Kuisti

July 6, 2023

5  out of  5 rating by Joshua Kuisti
"Phillip is an absolute pleasure to work with and I trust his advice for all of my insurance needs. He is open, honest, and will always take the time to explain the options to you. Casey works in Phillip’s office and went the extra mile to ensure my claim was handled quickly and efficiently. Thank you, Casey! If you want total confidence with your insurance coverages then look no further."

Anna Curtner

July 6, 2023

5  out of  5 rating by Anna Curtner
"I am very satisfied with my experience today. Phillip helped explain and transition my policy from another state. He was friendly and gave appreciated tips about my new town."

Anthony Gonzalez

June 30, 2023

5  out of  5 rating by Anthony Gonzalez
"The staff is very professional and courteous and I have already began to recommended Phillip Achilles to many of my coworkers and friends. Every time I have questions about my insurance needs, I call Casey. She is super helpful and is always willing go above and beyond for me. Thank you."

Rusty Jenks

June 29, 2023

5  out of  5 rating by Rusty Jenks
"The staff makes it a such a simple, seamless process for your insurance needs. Casey epitomizes professionalism and makes getting insurance a pleasant experience."

Joe Vallard

June 29, 2023

5  out of  5 rating by Joe Vallard
"From the moment I reached out to the insurance company. Their customer service team showed professionalism, knowledge, and attentiveness. They patiently listened to my needs, answered all my questions promptly, and guided me through the insurance process with ease. Their dedication to customer satisfaction was insurance, auto insurance, or other specialized policies, they have comprehensive plans designed to protect what matters most. I was impressed by the flexibility and customization available, ensuring I had the right coverage for my specific requirements."

Poppi Rischelle

June 28, 2023

5  out of  5 rating by Poppi Rischelle
"Casey is the best!"