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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Griffin

March 17, 2025

5  out of  5
rating by Griffin
"We have had the pleasure of working with Phillip Achilles at Statefarm for both our business and home coverage. Phillip took the time to understand our unique needs and tailored a plan that gives my wife and I peace of mind. He’s responsive, knowledgeable, and genuinely cares about finding the best solutions for our needs. It’s rare to find someone to go the extra mile, thanks Phillip Highly recommend!"
We responded:
"Good morning! Thank you for taking the time to leave this review; as a fellow business owner, you know how important this feedback is. It was my pleasure to help unpack the details of your coverage and find the right solution to your personal and professional needs. As always, the door is open here if you need anything from this side. Have a wonderful day!"
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Stell To

March 13, 2025

5  out of  5
rating by Stell To
"Thank so much for an excellent service. Phillip helped me to my insurance beyond thankful for friendly and profecional service."
We responded:
"Good afternoon, Stell! Thank you for taking the time to leave us a review. I’m thrilled we could help and I’m excited to visit your farmers market booth this year! Let me know if we can help with anything else on this end. "
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Jo Harrison

February 19, 2025

5  out of  5
rating by Jo Harrison
"Excellent, Proficient, Knowledgeable, and Kind! Phillip and his office team are truly impressive. I purchased a vehicle and dropped in without an appointment, Casey met with me and had the vehicle insured that day. This was beyond impressive. We have been State Farm customers for over 20 years. We made the change to Phillip's office last year, and we really wish we would have done this sooner. Phillip and his staff really provide great customer service."
We responded:
"Hello Jo! Thank you for the kind words and praise of our office. We’ve worked hard craft and maintain a focus on our clients. Thank you for putting your trust in us to help with your insurance needs. Please let us know if we can assist with anything on this side. "
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Alyssa Jeske

February 4, 2025

5  out of  5
rating by Alyssa Jeske
"Sandi hooked her girl up with quick and easy transfer of renters insurance. They continue to have my back when I'm in need! Thank you guys!"
We responded:
"Good evening, Alyssa! Sandi is great and we’re super thrilled she could help you with your insurance needs. Thank you for letting us help you with your insurance policies over the years. As always, you know how to reach us if you need anything from this side. "
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Amanda Baldwin

February 4, 2025

5  out of  5
rating by Amanda Baldwin
"Everyone at this office is ALWAYS so helpful, they are so kind and fully transparent when doing quotes. My most recent experiences have been with Sandy and Casey both of these ladies did a great job! Through new car purchases and teens becoming drivers Phillip’s office is who you’ll want on your side!"
We responded:
"Good evening, Amanda! Thank you for the kind words and the time you took to leave the review. Sandi and Casey are the best and we’re lucky to have them on our team and in your corner. If you need anything from us, please don’t hesitate to reach out. "
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Erika Hernandez

January 17, 2025

5  out of  5
rating by Erika Hernandez
"Very helpful and fast service!!!"
We responded:
"Hi Erika! Thank you for the review. We’ll continue to help as expeditiously as possible with all of your insurance needs. Please don’t hesitate to reach out if we can help with anything in this end. "
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Reba Miller

January 9, 2025

5  out of  5
rating by Reba Miller
"If I could give 10 stars I definitely would! Phillip is amazing! He is great at giving educational information and very detailed with making sure I have the best coverage possible!"
We responded:
"Good morning, Reba! It was great to work with you. I’m glad we could discuss the details together and come up with the best solution for your insurance needs. The door is open here if you need anything from us. Have a great day!"
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Casey Gray

January 8, 2025

5  out of  5
rating by Casey Gray
"Great staff and service. Everyone in the office contributed. My rep. Casey was amazing and very helpful."
We responded:
"Good morning, Casey! Thank you for taking time to leave us a review. Our Casey is great at what she does and it’s amazing to hear from our clients about how she’s helped them. We’re here if you need anything from this side. "
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Anthony Wojcicki

January 2, 2025

5  out of  5
rating by Anthony Wojcicki
"Very helpful and professional staff. Best insurance agency ever, and I am 68 and have had several over the years. Phillip and his people are top of the ladder. It does not get any better."
We responded:
"Good morning, Tony! It’s been a pleasure to help you with your insurance needs, plus some technical guidance! We all appreciate the kind words. If you need anything from this side, you know where to find us. Happy New Year!"
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Barbara Salazar

December 17, 2024

5  out of  5
rating by Barbara Salazar
"Very helpful and polite"
We responded:
"Good morning, Barbara! Thank you for the feedback, we appreciate you taking the time to leave us a review. Please reach out if there is anything we can do to help on this side. "
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Heidi Hanza

December 13, 2024

5  out of  5
rating by Heidi Hanza
"Awesome experience! Extremely helpful and informative! Great customer service!"
We responded:
"Good afternoon, Heidi! Thank you for the review! It was a pleasure to assist you and I’m glad we were able to discuss the details of your policies. Please reach out if we can help from this side. "
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T.J. Hennig

December 10, 2024

5  out of  5
rating by T.J. Hennig
"Phillip has been my car and renter's insurance agent for a few years now and I've had no complaints, but I didn't realize how fantastic he is at his job until I turned to him for help starting a potential business. His staff had always helped me before and they were excellent, but with the business Phillip himself was involved and helped me by answering all of the questions I had, even when he had to go do research to get the correct answers. He made sure that I had everything I needed and that the price was good the whole way as well. 100% would recommend him to anyone looking for a smart, friendly, honest agent."
We responded:
"Thank you T.J.! It’s been great to get to know you and help with your business ventures. As always, if there is anything you need from this side, we’ll be here to help. "
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carlos lanza

December 7, 2024

5  out of  5
rating by carlos lanza
"Great communication and great service as always . Thank you Phillip and Sandy"
We responded:
"Hi Carlos! Thank you for the review, it’s appreciated. As always, we’re here to help with anything in this side if you need us. Have a great weekend!"
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Doug Neurath

December 5, 2024

5  out of  5
rating by Doug Neurath
"Casey was super helpful in a difficult situation. Very responsive!"
We responded:
"Good evening, Doug! Thank you for taking time to leave us your review and for the kind words for Casey. We’re fortunate to have her on the team. Please let us know if we can help with anything more on this side. "
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Sue Krohn

December 3, 2024

5  out of  5
rating by Sue Krohn
"Every time I talk with Sandy regarding my policies, she is ALWAYS so helpful and thorough. If she doesn't have the answer, she knows where to find it. I feel very lucky that she was assigned to my policies and know she is taking the best care of me!"
We responded:
"Good afternoon, Sue! Thank you for the review. Sandi is an integral part of our team and we know she has our clients best interests in mind. Your feedback is appreciated and please do not hesitate to reach out if there is anything we can do on this side. "
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Tamera Brown

December 2, 2024

4  out of  5
rating by Tamera Brown
"The gentleman was friendly and helpful and patient"
We responded:
"Good afternoon, Tamera! It was a pleasure to help you. Can you tell me what we could have done better to earn 5 stars? We pride ourselves on providing the best level of service and need to know what we can do to improve. "
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Melanie Mitchell

November 22, 2024

5  out of  5
rating by Melanie Mitchell
"Simple, quick and fast service! Thanks Sandi and Phillip Achilles Insurance for your amazing team!"
We responded:
"Thank you for the review, Melanie! Sandi is the best and we’re glad to have her on the team. If there is anything we can help with on this side, please let us know. "
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Olgaplus4 Gav

October 17, 2024

5  out of  5
rating by Olgaplus4 Gav
"If you want knowledgeable and friendly insurance agents, call Phillip Achilles-State Farm office in Meridian. I worked with Casey. She was helpful and took the time to explain the coverages and answer all my questions. She was able to find me great rates and coverage. I recommend this office to anyone who is looking for insurance."
We responded:
"Good afternoon Olga! Thank you so much for the kind words. Casey is fantastic and truly cares about setting up the right type of policies for our clients. We take the extra time on the front end so things are done correctly. Thank you for putting your trust in us to take care of this for your family. Please let us know if we can do anything else on this side. "
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Matthew Holmes

October 14, 2024

5  out of  5
rating by Matthew Holmes
"Agent Team Member Casey made the whole process of updating and transferring my account from out of state to them extremely easy. She answered any questions I had in a timely manner and also in a spirit of kindness and joy. I know I'm in good hands with Phillip because of people like her. Thanks you guys!"
We responded:
"Good morning Matthew! We appreciate the feedback. Casey is great and we’re lucky to have her on the team. We’re focused on making insurance as easy as possible,especially when you have to move from one state to another. If you need anything from this side, please don’t hesitate to reach out. "
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Rachael Conger

September 13, 2024

5  out of  5
rating by Rachael Conger
"I needed help with my car insurance and rental policies this week and Sandi was super fast and knowledgeable. Awesome customer service."
We responded:
"Hello Rachael! Thank you for taking the time to leave us a review. We can always depend on Sandi to do the best work for our insureds. I’m glad you had a great experience. Let us know if we can help with anything on this side. "
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Jeremia Dowland

August 22, 2024

5  out of  5
rating by Jeremia Dowland
"Phillips team is amazing. So friendly, helpful and great to work with. They truly do care about there customers and want only the best for them. Their service and dedication is why I switched to him and won't switch away. What a awesome pleasure it is to be apart of his customer base."
We responded:
"Jeremia, thank you for your wonderful review. I'm glad to know that our team's friendliness, helpfulness, and dedication have made such a positive impact on your experience. We truly care about our customers and strive to provide the best service possible. It's a pleasure to have you as part of our customer base. If you ever need any assistance, feel free to reach out. - Phillip Achilles - State Farm Insurance Agent, Meridian, ID"
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J Barber

August 13, 2024

5  out of  5
rating by J Barber
"Phillip has been a long time client of my barbering business. I took me a long time to open my shop. 14 years later. I chose Phillip to be my insurance man , he’s a great friend , client and insurance man. You can trust that he goes the distance to listen to your most important needs and I would recommend him beyond anyone else I’ve ever worked with. Justin owner of Idaman Barber Co. Meridian idaho."
We responded:
"Good afternoon Justin! Thank you for the wonderful review! I am thrilled to help you in keeping your business secure. Please don’t hesitate to reach out if there is anything we can help with. "
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Soon-Young Namgoong

August 2, 2024

5  out of  5
rating by Soon-Young Namgoong
"Sandy and Casey are amazing with their services. They are just one phone call away and are ready to answer our questions. They understand our insurance needs. Thank you."
We responded:
"Hi Soon-Young! Thank you so much for the thoughtful review. Sandi is an amazing part of our team and I’m glad she has been able to help you. Please don’t hesitate to reach out if there is anything we can do on this side. "
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Jared Roberts

July 9, 2024

5  out of  5
rating by Jared Roberts
"Super helpful and friendly staff, answered any question I had and set me up very efficiently. Highly recommend!"
We responded:
"Thank you, Jared, for your kind words! We're glad our team was able to assist you efficiently and answer all your questions. We appreciate your recommendation and look forward to helping you in the future. Feel free to reach out for any insurance needs! - Phillip Achilles - State Farm Insurance Agent, Meridian, ID"
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Jerry

July 2, 2024

5  out of  5
rating by Jerry
"My wife and I met Phillip in person yesterday and he truly went above and beyond our expectations! He really made us feel like family. Very thoughtful, helpful, and informative. He has a great team and we couldn’t ask for anything more from an insurance agent. Super highly recommended!"
We responded:
"Jerry, your review means a lot to us! I'm pleased to hear that you felt like family during your visit. My team and I are grateful for your kind words and are ecstatic that you found our service helpful and informative. We look forward to assisting you with all your insurance needs in the future! - Phillip Achilles - State Farm Insurance Agent, Meridian, ID"