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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sue Krohn

December 3, 2024

5  out of  5
rating by Sue Krohn
"Every time I talk with Sandy regarding my policies, she is ALWAYS so helpful and thorough. If she doesn't have the answer, she knows where to find it. I feel very lucky that she was assigned to my policies and know she is taking the best care of me!"
We responded:
"Good afternoon, Sue! Thank you for the review. Sandi is an integral part of our team and we know she has our clients best interests in mind. Your feedback is appreciated and please do not hesitate to reach out if there is anything we can do on this side. "
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Tamera Brown

December 2, 2024

4  out of  5
rating by Tamera Brown
"The gentleman was friendly and helpful and patient"
We responded:
"Good afternoon, Tamera! It was a pleasure to help you. Can you tell me what we could have done better to earn 5 stars? We pride ourselves on providing the best level of service and need to know what we can do to improve. "
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Melanie Mitchell

November 22, 2024

5  out of  5
rating by Melanie Mitchell
"Simple, quick and fast service! Thanks Sandi and Phillip Achilles Insurance for your amazing team!"
We responded:
"Thank you for the review, Melanie! Sandi is the best and we’re glad to have her on the team. If there is anything we can help with on this side, please let us know. "
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Olgaplus4 Gav

October 17, 2024

5  out of  5
rating by Olgaplus4 Gav
"If you want knowledgeable and friendly insurance agents, call Phillip Achilles-State Farm office in Meridian. I worked with Casey. She was helpful and took the time to explain the coverages and answer all my questions. She was able to find me great rates and coverage. I recommend this office to anyone who is looking for insurance."
We responded:
"Good afternoon Olga! Thank you so much for the kind words. Casey is fantastic and truly cares about setting up the right type of policies for our clients. We take the extra time on the front end so things are done correctly. Thank you for putting your trust in us to take care of this for your family. Please let us know if we can do anything else on this side. "
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Matthew Holmes

October 14, 2024

5  out of  5
rating by Matthew Holmes
"Agent Team Member Casey made the whole process of updating and transferring my account from out of state to them extremely easy. She answered any questions I had in a timely manner and also in a spirit of kindness and joy. I know I'm in good hands with Phillip because of people like her. Thanks you guys!"
We responded:
"Good morning Matthew! We appreciate the feedback. Casey is great and we’re lucky to have her on the team. We’re focused on making insurance as easy as possible,especially when you have to move from one state to another. If you need anything from this side, please don’t hesitate to reach out. "
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Rachael Conger

September 13, 2024

5  out of  5
rating by Rachael Conger
"I needed help with my car insurance and rental policies this week and Sandi was super fast and knowledgeable. Awesome customer service."
We responded:
"Hello Rachael! Thank you for taking the time to leave us a review. We can always depend on Sandi to do the best work for our insureds. I’m glad you had a great experience. Let us know if we can help with anything on this side. "
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Jeremia Dowland

August 22, 2024

5  out of  5
rating by Jeremia Dowland
"Phillips team is amazing. So friendly, helpful and great to work with. They truly do care about there customers and want only the best for them. Their service and dedication is why I switched to him and won't switch away. What a awesome pleasure it is to be apart of his customer base."
We responded:
"Jeremia, thank you for your wonderful review. I'm glad to know that our team's friendliness, helpfulness, and dedication have made such a positive impact on your experience. We truly care about our customers and strive to provide the best service possible. It's a pleasure to have you as part of our customer base. If you ever need any assistance, feel free to reach out. - Phillip Achilles - State Farm Insurance Agent, Meridian, ID"
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J Barber

August 13, 2024

5  out of  5
rating by J Barber
"Phillip has been a long time client of my barbering business. I took me a long time to open my shop. 14 years later. I chose Phillip to be my insurance man , he’s a great friend , client and insurance man. You can trust that he goes the distance to listen to your most important needs and I would recommend him beyond anyone else I’ve ever worked with. Justin owner of Idaman Barber Co. Meridian idaho."
We responded:
"Good afternoon Justin! Thank you for the wonderful review! I am thrilled to help you in keeping your business secure. Please don’t hesitate to reach out if there is anything we can help with. "
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Soon-Young Namgoong

August 2, 2024

5  out of  5
rating by Soon-Young Namgoong
"Sandy and Casey are amazing with their services. They are just one phone call away and are ready to answer our questions. They understand our insurance needs. Thank you."
We responded:
"Hi Soon-Young! Thank you so much for the thoughtful review. Sandi is an amazing part of our team and I’m glad she has been able to help you. Please don’t hesitate to reach out if there is anything we can do on this side. "
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Jared Roberts

July 9, 2024

5  out of  5
rating by Jared Roberts
"Super helpful and friendly staff, answered any question I had and set me up very efficiently. Highly recommend!"
We responded:
"Thank you, Jared, for your kind words! We're glad our team was able to assist you efficiently and answer all your questions. We appreciate your recommendation and look forward to helping you in the future. Feel free to reach out for any insurance needs! - Phillip Achilles - State Farm Insurance Agent, Meridian, ID"
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Jerry

July 2, 2024

5  out of  5
rating by Jerry
"My wife and I met Phillip in person yesterday and he truly went above and beyond our expectations! He really made us feel like family. Very thoughtful, helpful, and informative. He has a great team and we couldn’t ask for anything more from an insurance agent. Super highly recommended!"
We responded:
"Jerry, your review means a lot to us! I'm pleased to hear that you felt like family during your visit. My team and I are grateful for your kind words and are ecstatic that you found our service helpful and informative. We look forward to assisting you with all your insurance needs in the future! - Phillip Achilles - State Farm Insurance Agent, Meridian, ID"
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Kiwanis Of Kuna

June 12, 2024

5  out of  5
rating by Kiwanis Of Kuna
"Phillip is kind, knowledgeable, and always helping the community!"
We responded:
"Thank you for the review! Please let me know if there is anything we can help with on this side. "
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Bob Cambou

May 29, 2024

5  out of  5
rating by Bob Cambou
"Phillip Achilles is the most knowledgeable agent I have ever dealt with. He will explain everything to you so you will easily understand. A pleasure to deal with."
We responded:
"Bob, we are pleased to hear that you found my explanations helpful and easy to understand. It's great to know that you had a positive experience with our office. Thank you for choosing me as your knowledgeable agent! I look forward to assisting you with your insurance needs in the future. - Phillip Achilles - State Farm Insurance Agent, Meridian, ID"
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Meko Nicks

March 28, 2024

5  out of  5
rating by Meko Nicks
"Answered every question and got me everything I needed."
We responded:
"Thank you, Meko, for your 5-star review! We are delighted to hear that we were able to answer all your questions and provide everything you needed. Our office is here for you for any future insurance needs or questions. - Phillip Achilles - State Farm Insurance Agent, Meridian, ID"
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Scott Wilkinson

March 25, 2024

5  out of  5
rating by Scott Wilkinson
"Philip was very thorough explaining how important it is to have the proper coverage. None of the other companies I called getting estimates bother to do that."
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Mckay Smith

March 18, 2024

5  out of  5
rating by Mckay Smith
"Philip has been awesome for the two years that we’ve lived here! Highly recommend going with him and State Farm."
We responded:
"Thank you Mckay! I appreciate you taking time to leave this review. We’ll continue to be here for your insurance needs. Let us know if you need anything from our side. "
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Stella Davenport

March 15, 2024

5  out of  5
rating by Stella Davenport
"I had the pleasure of working directly with Phillip. Upon reaching out to his agency, I was pleasantly surprised to receive a prompt phone call within an hour. Our discussion revolved around my goals and needs, and I must say that Phillip and his team demonstrated exceptional attentiveness. Phillip conducts himself in a highly professional and efficient manner, not only devising strategies to achieve goals swiftly but also taking the time to address any concerns and engage in friendly conversation. I cannot express enough how impressed I am with Phillip's expertise and dedication to his profession."
We responded:
"Stella, we are thrilled to hear about your positive experience working with our team. We greatly appreciate your kind words regarding our professionalism, attentiveness, and dedication to meeting your goals and needs. It was a pleasure serving you, and we look forward to continuing to provide excellent service for all your insurance needs. Thank you for choosing Phillip Achilles - State Farm Insurance Agent."
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Stephen Fitzgerald

March 15, 2024

5  out of  5
rating by Stephen Fitzgerald
"Excellent service and customer interaction. Always quick response and able to answer any questions I may have. Highly recommend."
We responded:
"Thank you for the review Stephen! We’re always happy to help. If you know anyone who’s looking for this level of service for their auto, home, life or business insurance, please send them our way. Don’t hesitate to contact us if we can help with anything on this side. "
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Marcus B

March 14, 2024

5  out of  5
rating by Marcus B
"Although he is not my agent, Phillip is a good agent and gave me true and honest opinions on State Farm and my current agent. I’m glad I have stuck with the State Farm family. Truly a great experience with all of them"
We responded:
"Marcus, we are thrilled to hear about your positive experience with our team at State Farm. Providing honest opinions and excellent service is our top priority, and we are grateful for your kind words. Thank you for choosing to be a part of the State Farm family. - Phillip Achilles - State Farm Insurance Agent, Meridian, ID"
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Lara Stapleton

March 12, 2024

5  out of  5
rating by Lara Stapleton
"Phillip was super helpful and knowledgeable and took a lot of time thoroughly explaining the policies, which I greatly appreciated. And a big thank you to the ladies in the office! Thank you all for your kindness and patience!"
We responded:
"Lara, we are thrilled to hear about your positive experience with our office. Providing thorough explanations and exceptional service is a top priority for us, and we are grateful for your kind words. Thank you for choosing us to assist you with your insurance needs! - Phillip Achilles - State Farm Insurance Agent, Meridian, ID"
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Ryan Littleford

March 8, 2024

5  out of  5
rating by Ryan Littleford
"It seems more and more that insurance companies just want your money and are losing the personal touch. Phillip Achilles and his agency is anything but that. He takes the time you need, is very relatable, and approaches the process with integrity. His staff is very responsive. Highly recommend him and his office!!"
We responded:
"Hi Ryan! Thank you for taking time to leave this review. We take pride in how we work with our customers and it is always nice to hear it is appreciated. It was a pleasure to help you with your insurance needs and we’re looking forward to a long-standing partnership with you and your family. Please don’t hesitate to reach out if there is anything you need from this side. "
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Mark Schoenfeld

February 29, 2024

5  out of  5
rating by Mark Schoenfeld
"Phillip Achilles agency from State Farm is amazing. I have been with them from auto to renters and now home owners and they have always taken the time to consult and give me the best options and recommendations. I recommend asking for Sandi or Casey when you call. They are absolutely amazing. Always responsive and know the ins and outs of any situation you may be dealing with. Phillip, you are lucky and blessed to have Sandi and Casey as they are the frontline rock stars of your organization."
We responded:
"Thank you, Mark, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Sandi and Casey, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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first last

February 27, 2024

5  out of  5
rating by first last
"Sandi Miller was very kind and fast with updating our auto insurance recently. Selecting insurance is a daunting task and Ms Miller made what we're buying easy to understand."
We responded:
"Thank you for your kind words! We're glad to hear that Sandi provided you with great service. If you ever need anything else, don't hesitate to reach out. We're here to help!"
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Megan Schaffer

February 22, 2024

5  out of  5
rating by Megan Schaffer
"Kalyn was so helpful, not only with my quote and getting me the coverage I needed but also reminding me when it was time to switch over since I had a few weeks left on my old policy. I totally would have forgot with the busy week I’ve been having and I would have been without coverage! But she texted me to remind me it was time to set up my coverage with them. Excellent customer service, prices and coverage. Flo is not the way to go, trust me :)"
We responded:
"Hi Megan! Thank you for taking time to leave us this feedback. We appreciate the opportunity to help with your insurance needs. The door is open here if you have any questions or need something from this side. "
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Marci Pokorney

February 14, 2024

5  out of  5
rating by Marci Pokorney
"Fast, efficient, and always friendly service."
We responded:
"Thank you Marci! We always appreciate the opportunity to help out with your insurance needs. Our door is open is we can assist from this side. "